This page tells you the terms of use on which you may make use of the website https://www.keralatemplesbooking.com. Please read these terms of use carefully before you start to use the Site. There is no age limit for using the Site. By using the Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please do not use the Site.
We, KERALA TEMPLES BOOKING are committed to protecting and respecting your privacy as a browser to our website. This document sets out how any personal data sought or collected from you is processed by our website. When you click on our webpage, universal resource locater (URL) to get onto our webpages and content links thereon you are deemed to have agreed be bound by this policy as updated from time to time. So please read this document first and take a print out of the same for future purposes.
This policy will tell you about:
Who we are
What data we collect
What we do with this data
Where we store this data
How long we store your data for
Steps taken to keep data safe
Our Cookie policy
Our right to amend our policy
1.WHO WE ARE:
KERALA TEMPLES BOOKING is the data controller (for the purposes of applicable data protection laws in India). We make an annual notification to the appropriate regulatory agency. We own and/or operate content relating to a large number of TEMPLES AND DEVOTEES to our web sites (including mobile applications/apps). We refer to our sites and apps as, collectively, the “Services” within this policy. Some of our terms will make reference to our Partner Sites and any reference in this policy to “us” or “we” or “our” will include our Partner Sites.
2.WHAT INFORMATION WE COLLECT ABOUT YOU:
We may collect and process different types of information about you. Some of this data is considered to be Personal Data (that means you can be identified by it including Sensitive Personal Data) and Anonymous Data (that is data that you cannot be identified from).
(a)Information we collect if and when you sign up for any of our add on Services:
We may seek and collect your personal details including but not limited to your real name, user name, address, telephone, email address, date of birth, race, religion, sexual orientation and any other information you submit when you create a profile and sign up to our Services
(b)Data we collect in respect of customer service and support
If you contact our customer support or others, we will keep any information you provide to us including records of correspondence.
If you provide feedback to us, or take part in any customer survey, or participate in competitions we, we will keep any information you provide.
We automatically identify your location according to the IP address assigned to your computer machine or mobile device by your Internet Service Provider, and mobile location data (see more details below – Information we collect about your location) Usage data about how you use our site, this is what we consider Anonymous Data, which we collect using Cookies (see more details below – Our Cookie Policy).
(d)Information we collect about your location
We can collect location data from your computer and/or mobile device. When accessing the Services Google Analytics will automatically collect your Browser, Location, Which area you are searching etc.
3.HOW WE USE YOUR INFORMATION:
We process data we collect from you for the following core purposes:
To administer your browsing activity with us (including notifying you of any announcements, updates, special offers or services, should you consent to this);
To help us improve the structure, layout and usability of the Services;
To allow you to participate in any future interactive features of the Services
To help personalise your repeat visits to and usage of the Services;
To provide you with information on products or services or news and offers that you request from us (see below under 'Marketing' for more information);
To answer any questions you may raise or respond to any comments you may send to us;
To notify you about changes to our service or the functionality of the Site;
To carry out market analysis and research;
To ensure that you are complying with the terms and conditions of use and to comply with our statutory and regulatory obligations;
(a)Creation of duplicate profiles across our Partner Sites
If you sign up to any one of our Services we will send you an email shortly afterwards advising that we have created a profile on our websites to enhance your browsing experience. When we email you about this you will have the option to decline this service, which costs nothing extra.
(b)How we use your information about your Contacts
If you choose to upload your Contact’s name and email address and/or mobile number you are allowing us to send an email to join the Services. We will store your Contact’s name and email address solely for the purposes of inviting them to sign up to our service
(c)When we are called upon disclose your information to third parties and why
We may be required by law e.g. through potential or actual litigation, court order, public or governmental authorities, or rules and regulations within or out with your country of residence to disclose all or part of your information to third parties. We may also deem it necessary to make such a disclosure in the event of an issue of national security, law enforcement or other such similar situations as we deem necessary including, for example, allegations of alleged infringement of copyright, trademarks or other third parties’ rights by users. We share your personal information with our partner service providers in order to provide their Services to you including those parties who assist us with information processing, credit and payment processing, fulfilment of your subscription order, managing and hosting data, conducting consumer research or satisfaction surveys. These disclosures relate to providing our Services, improving our Services and delivering targeted advertising to you. We do not provide your contact details to third parties for direct marketing by them to you.
4.MARKETING
(a)When we market to you directly about our products and services
We may share your information with our Partner Sites and Group Companies to develop and deliver targeted advertising to you of our Partner Sites and Group Companies’ products and services, or to help us to prepare marketing reports. We may send you information about our Partner Sites and Group Companies’ products and services, news and offers, and selected third party products and services that we think may be of interest to you. We may do this by contacting you through your email address or mobile phone number that you have provided. Any communication received from us, as consented to by you, will clearly state that it is being sent by us. You have the option to opt-out of our marketing communications at any time (see below). DO NOT SHARE ANY CONFIDENTIAL DETAILS LIKE PASSWORD, PAN NUMBER, BANK PINS, CREDIT CARD NUMBERS WITH ANY ONE ON CALL. WE WILL NOT ASK SUCH TYPE INFORMATION.
(b)When third parties market to you
If you have consented to receive marketing communications from third parties, your data may be passed on to such third parties as we enter into data sharing agreements with, from time to time, for marketing purposes. We cannot be held liable for the content of the third party’s communications or products/services they are promoting. If you have provided this consent, but change your mind, you can opt-out at any time (see below). Please be advised that you will also require to contact the individual third parties who have been marketing to you if you wish to stop receiving their communications directly.
(c) Opting Out of Marketing
If you change your mind about the marketing consent you have granted to us, you can emailing us at support@keralatemplesbooking.com
5.WHERE WE STORE YOUR DATA
The personal data that we collect from you may be transferred to, and stored at, Hostinger Linux Server, which is highly secure and fast hosting
6.HOW LONG WE KEEP YOUR DATA FOR
Generally speaking, we only store data for as long as it is necessary to provide products and Services to you and others, with information typically being held until you cancel your membership.
7.KEEPING YOUR DATA SECURE
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access. Where we have given you (or where you have chosen) a password or user ID code which enables you to access certain parts of the Site, you are responsible for keeping the password or user ID code confidential. We ask you not to share a password or user ID code with anyone.
8.OUR COOKIE POLICY
As already explained hereinabove, we may procedurally collect information about your computer or mobile device by using Cookies. If you use our site you are consenting to the use of Cookies as explained here. Cookies are small text files that are placed on your computer by websites that you visit and provide statistical data to us, that does not identify you personally but an tell us a lot about your browsing habits to tailor your user experience to suit your needs. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to enhance our security, help us gather information during subscription and understand our web traffic trends. They help us to improve the Services and to deliver a better and more personalised service. They enable us:
To estimate our audience size and usage pattern;
To store information about your preferences, and so allow us to customise the Services according to your individual interests;
To speed up your searches;
To recognise you when you return to any website or application;
To provide annoymised statistical information: Non-personal data may be gathered on our behalf using cookies, log file data, and code that is embedded on our websites by specific third party partners. We use this non-personal information to help improve the services we provides to you.
When you visit the publicly available sections of the Services, a session ID cookie is placed on your computer that only lasts while you’re visiting. We also place persistent cookies (also known as local storage devices) on members’ computers, so that we remember them to make your login in process faster and easier. You may set your browser to block cookies and local storage devices, but if you do so, you may not be able to access all of the features of the Services. For further functionalities and the uses about cookies visit: www.aboutcookies.org
9.OUR RIGHTS TO AMEND THIS POLICY
We keep our privacy policy under regular review and will post any changes to it on this page. We encourage you to regularly review our privacy policy to make sure you are always aware of what information we collect, how we use it and under what circumstances, if any, we may share it with other parties. We may also contact you from time to time to advise of any changes if we feel such notification is necessary depending on the extent of the changes.
10.LINKS TO OTHER THIRD PARTY WEBSITES
Our websites, apps, and promotional materials, may, from time to time, contain links to and from the websites of our third party networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
11. ADDITIONAL PRIVACY PROTECTIONS FOR CHILDREN USING THE INTERNET
We encourage minors to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet. We encourage parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children. We support the development of technologies that help parents to control the collection and use of personal information from children who use online services in their households.
12. QUESTIONS
If you have any questions about this privacy policy then please contact us at support@keralatemplesbooking.com
13. Payment and Refund Terms & Conditions
Users can send their payment through Direct Bank Accounts/Online Payment Gateways used in our website. Refund is not providing in our side. If user has to pay for any of our service, please understand carefully the methods and stages of services and reports